CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our client global corporation, leader in business, we are looking for Candidates for a position of:
1st Line Support with English
Place of work: Poznań
Responsibilities:
- 1st line support - technical support for ERP system users
- Act as a single point of contact for phone calls and emails from clients regarding IT issues and queries
- Close cooperation with R&D depertment
- Deliver high quality of technical solutions
- Provide service and support with ERP systems
- Create and maintain positive relations with clients
- Document issues clearly and concisely in the call handling system
Requirements:
- Fluent in English
- experience in customer service/IT support/helpdesk
- experience at work with ERP systems
Company offers:
- Attractive compensation package
- Private health care
- Professional training program
- Modern and international working environment