2nd level helpdesk support with French language
Miejsce pracy: Poznań
Nr ref.: JO-1301-258085P
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for experienced Candidates for a position of 2nd level helpdesk support with French language
Main duties involve:
- Providing consultation, support, and training to clients of computer or other technology-based systems.
- Interacting with a broad range of clients in order to provide a high level technical support to clients.
- Providing both routine and non-routine support for a broad range of information related technologies.
Requirements:
- Fluent in English and in French language
- Experience in IT / IT educational background is a must
- Ability and willingness to learn
- Must possess excellent customer service skills
- Have excellent telephone, listening and communication skills
- Ability to work various shifts
- Experience in customer service would be an advantage
Company offers:
- Attractive compensation package
- Private medical care
- MultiSport Card
- Relocation package
- Career path in a multinational organization
- Professional training program
- Work in Poznan city centre
If you are interested in this position, please send your CV to beata.oczkowicz@cpljobs.pl