If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other languages – we invite you to join
CBRE Corporate Outsourcing is part of CBRE - the global leader in commercial real estate services, investment and outsourcing. In the prestigious 2014 IAOP Global Outsourcing ranking CBRE is on 3rd place among all outsourcing companies, being the undisputed number 1 for many years in the real estate industry. Simply, join the Best!
Key responsibilities:
- Day-to-day management of AP operations and Team members
- Management of the relation with the internal and external Client
- Ensure all monthly, quarterly and yearly targets are achieved by the Team
- Generate & Compile performance reports on a monthly basis and provide the same to the Supervisor
- Work with all the support departments to devise new initiatives to increase productivity & ensure smooth functioning
- Actively manage performance of each Team Member on a regular basis to ensure all their problems are dealt with effectively and efficiently
- Supporting PS Delivery Supervisor in effective management of services delivered by the team - especially in terms of contracts, controls and audit requirements (ISO and ISAE 3402)
- Effective cooperation with other PS Team Leaders and Estate Management Team
- Identification of potential improvements in AP processes that will increase work efficiency and improve internal controls
- Responsible for attrition management and arranging for backfills on a timely basis
- Works closely with HR to ensure high employee morale and retention initiatives
- Any other duty as required by the line manager commensurate with the post
Requirements:
The candidate must have at least 12 months experience in Team Management. The candidate should have strong analytical abilities as well as strong interpersonal and organisational skills. Likewise be able to prioritise with the Client and the CBRE team day-to-day tasks and projects alike and be able to effectively communicate risks, issues and achievements. Due to frequent contact with the Client and 3rd parties, fluent German is a must.
- Fluent (C1) German and English
- SSC/ BPO experience
- Team/ Project Management
- Project implementation/ Transition
- Process' improvement
- Knowledge of MS Visio and/or Access
- Knowledge of IEX / Business Objects
- Knowledge of CRM and/or project planning tools (nice to have)
We offer:
- Unique opportunity to gain experience
- Career opportunity in a multinational company
- Multilingual (12 languages used in everyday work), friendly work atmosphere
- Private medical care with very attractive pack
- Competitive benefit package (life insurance, free language lessons, sport & recreation allowance-Benefit system)
- Work place located in quickly developing office district with an easy access to public transport
