Application Support Specialist
Wrocław
Application Support Specialist
Wrocław
Nr Ref.: 1068146
Wrocław
Nr Ref.: 1068146
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Your new company
International company with core business in automotive and IT.
Your new role
You will be responsible for providing Second Line Support for internal Company’s Applications. You role will be based on making sure all tickets, issues and problems are resolving in a proper way based on SLA. You will contact 3rd line support and investigating issues making sure they are solving in the best way. During critical issues you will contact incident management process also if the issues cannot be resolve on time, you will escalate them to Service Delivery Manager.
What you'll need to succeed
It would be perfect if you have problem solving skills, positive attitude toward client and services. You also will be perfect match if you are self-going driving force with high social competencies and you are fluent in spoken and written English. Knowledge of MS SQL is a plus.
What you'll get in return
Great opportunity to work in global company on international projects. You will have great opportunity working in modern offices with lots of benefits to develop yourself.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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