If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other languages – we invite you to join
CBRE Corporate Outsourcing is part of CBRE - the global leader in commercial real estate services, investment and outsourcing. In the prestigious 2014 IAOP Global Outsourcing ranking CBRE is on 3rd place among all outsourcing companies, being the undisputed number 1 for many years in the real estate industry. Simply, join the Best!
We are currently seeking highly motivated, ambitious and enthusiastic person with great attention to details and willingness to engage for the role of:
As a Business Applications Support Analyst at CBRE you will be responsible for business applications and systems from technology perspective, providing support to end users as well as ensuring that systems provide expected functionality and features. You will cooperate with users and clients in an international environment.
- Provide support to internal and client users of the business applications
- Work in with global support teams, IT and software providers to resolve application issues and implement fixes and changes
- Test fixes and changes to applications before implementation to live environments
- Assist in gathering and preparing enhancement specifications and change request specifications based on business needs.
- Perform administration of user accounts according to agreed processes
- Ensure timely and efficient issues resolution
- Develop materials and provide training to users
- Maintain user manuals and documentation
- Report results on monthly/quarterly basis to the management team
- Define and audit support processes and procedures
- Good written and spoken English
- Experience in supporting IT Business Systems or being an application owner
- Proactive and able to work in changing environment
- Analytical skills
- Good communication n and interpersonal skills
- Attention to detail
- Ability to prioritise and manage workload
- Good knowledge of MS Office applications
- Knowledge of programming languages will be an additional asset
- Career opportunity in technology department where you can work with various business systems and technologies
- Internal and external training and guidance from the team to become successful
- Good work atmosphere and great team
- Ability to develop and participate in additional projects
