C2C Specialist French Speaker
77 dni temu
CapgeminiÂ is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business ServicesÂ department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000Â specialists in its offices located in Krakow and Katowice.
- Providing high customer service regarding collection issues and process customer refunds
- Responsible for monitoring and maintaining assigned accounts
- Accountable for reducing delinquency for assigned accounts
- Establish and maintain effective and cooperative working relationships with Sales, Finance Department and Customers Representatives
- Research and resolve dispute cases
- Process incoming payments, offsets, reversals and other requests
- Good English skills (B2)
- Very good French skills (C1)
- Minimum 1 year of experience in the C2C / P2P area
- Excellent organization skills and ability to manage multiply tasks simultaneously
- Work experience in an international/ multi sites environment or customer service would be an asset
What we offer
- You will work in multinational, stable company for c.a.Â 100Â BlueÂ ChipÂ ClientsÂ - known, global brands, supported byÂ 6000Â professionals inÂ 30Â languages.
- You will gain space toÂ fulfillÂ yourÂ ambitionsÂ and develop your career, opportunity to take part inÂ transitionÂ projects. We operate according toÂ LeanÂ andÂ KaizenÂ philosophy.
- You will choose your career path (expertsÂ orÂ managers) – you will work among professionals (overÂ 900). We will support you to gain knowledge (20Â 000Â online trainings and in class) and getÂ certifiedÂ (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part inÂ coachingÂ programsÂ and develop your knowledge inÂ expertsÂ communities.
- You will work in line with high, international work standards and you will have an opportunity to engage inÂ CSRÂ initiatives.
- You will be appreciated for your results and professionalism – based on clear rules ofÂ promotion. Our company applies aÂ wideÂ choiceÂ ofÂ perksÂ (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (BusinessÂ ParentÂ Program).
- You will have the opportunity toÂ work from homeÂ few days during the week if you are willing to
- As a disabled person you will get professional support. We are open to provideÂ assistiveÂ technologiesÂ forÂ peopleÂ withÂ diverseÂ disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Please include reference number in the subject of your message.
Capgemini Polska Sp. z o.o.
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