Accenture is a global management consulting, technology services and outsourcing company, with more than 289,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is http://www.accenture.com/.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Cash Collector with French
Workplace: Warszawa
Nr Ref.: 00259195
Job Description:
- Account management for simple to moderate existing and rapidly growing customer accounts
- Contact internal and external customers and provide customer service
- Perform detailed account reconciliations to identify and facilitate resolution of disputed receivables
- Drive follow-up and resolution of issues and queries within the client, customers, peers and managers
- Actively manage performance metrics for a portfolio of accounts
- Provide monthly metric reports accompanied by proactive analysis
- Achieve monthly collection targets
- Escalate issues in accordance with escalation policy
- Participate in client meetings to discuss debtor performance and address issues as required
- Be proactive and innovative with ideas to improve service / deliverables to the client
- Any other duties deemed appropriate by Accenture
- Fluent English and French
- A minimum of 2 years of demonstrated work experience managing collections function in an MNC environment
- A primary degree in Commerce, Business Administration or Accountancy
- Good understanding of collections activities and transactions
- Good interpersonal and written communication skills, with the ability and confidence to operate at senior levels within client and Accenture organisations
- Strong customer service skills to resolve disputes effectively and maintain customer relationships
- Strong client driven focus and result orientation
- Self-starter with good time management to meet strict deadlines
- Strong problem solver with an analytical approach, with the ability to deal effectively in high pressure and dynamic situations
- Good experience in MS Excel and competence with other PC based applications (MS Office)
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Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.