Client Relationship Associate with German
Nr ref.: JO-1605-331303krkacgH
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client in Cracow, we are currently looking for Candidates for the position of: Customer Support with German
Responsibilities:
- Respond to client issues received by telephone, voice mail, e-mail and via the customer portal;
- Manage and complete scheduled tasks on time;
- Ensure effective client communications take place;
- Advise the Team Lead of emerging issues;
- Update, edit and remove client contacts from internal systems when necessary.
Requirements:
- Very good German;
- Good English;
- Experience in customer service/helpdesk would be an asset;
- Good knowledge of MS Office;
Our Client offers:
- Attractive salary;
- Benefit package;
- Great work atmosphere;
- Multilingual and multicultural work environment.