Collections Specialist with French
Miejsce pracy: Wrocław
Nr ref.: JO-1410-295365xxxxxxx_21
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, a multinational company providing services in the IT area we are currently looking for Candidates for the position of Collections Specialist with French.
Tasks and responsibilities:
- Contact client’s AP department concerning aged receivables
- Respond to emails & queries received in a timely manner
- Escalate disputes/issues to the appropriate contact persons/departments providing complete information
- Support Supervisor in work distribution, quality control and reporting
- Leverage process experience to implement automation and standarization solutions
- Provide professional and thorough training sessions to new joiners including theoretical and practical trainings
Requirements:
- Fluent command of French and good command of English
- Previous experience in Collections or Customer Service
- Strong research, communication, persuarsion & analytical skills
- Problem solving attitude
We offer:
- Robust benefits package
- Professional challenges
- Private medical care
- Work in a young team
- Development opportunities