Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Credit and Collections Leader
Workplace: Warszawa
Nr Ref.: 00302784
Job Description:
- Manage Team delivering the client service, including their professional development
- Co-ordinate the preparation and analysis of accounts receivable & data for clients'
- Ensure Service Level Agreements for the teams' are met
- Responsible for creating and providing functional and operational reports to executive management
- Creating consistent methods for analysing and reporting metrics. (including description of trends and meaning)
- Provide process improvement guidance / changes for review by leadership
- Work with collections management team to drive continuous improvement in the collections process
- Assist management with career development activities for team members including performance management, informal feedback, training, and resourcing
- Min. 4-5 years of experience in managing teams in SSC/BPO environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Experience working with global credit& collection services
- Experience in multinational organizations
- Experience in the development of business performance and compliance metrics and multi-function background including and understanding of Finance field, especially cash collections
- Change management experience
- University degree and qualifications in accountancy/ management/economy
- Very good English
- Ability to drive significant change while coaching and developing the teams
- Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
- Excellent interpersonal communication skills
- Readiness to travel occasionally
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Opportunity to work for the most recognized brands in the world
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Location: Warsaw
- Attractive salary
- Online and classroom trainings
- Social benefit packages
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
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Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.