Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Customer Service Agent with Italian
Praca Stała
Workplace: Łódź
- Effectively manage incoming telephone and e-mail customer's queries to ensure excellent service standards
- Provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency
- Assist with placement of orders, refunds or exchanges
- Identify and assess customer's needs to achieve satisfaction
- Communicate in positive manner with team members and business partners
- Have an excellent knowledge of Italian (C1/C2) or are Italian native speaker
- Have a good knowledge of English
- Have strong phone contact handling skills and active listening
- Have a "Can do" attitude
- Have excellent communication skills
- Are customer oriented
- Customer support experience will be an asset
- Ability to work in international and multilingual environment
- Great atmosphere
- Training and development programme
- Shift work
- Attractive social benefits
If you are interested in this offer please send your application by clicking Apply button.
