Customer Support Team Leader with German/Swedish
Miejsce pracy: Wrocław
Nr ref.: JO-1403-282295x_8
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, international company based in Wrocław, we are looking for:
Customer Support Team Leader with German/Swedish
Job description:
- Position is focused on leading the team to deliver exceptional service
- Provide strong leadership and guidance to team
- Ensuring that the service levels meet the requirements
- Coordinating internal and external communication
- Driving improvements in the processes
- Effectively plan and review the resource availability of the team to ensure adequate resources are available to meet forecast demand.
Requirements:
- English – fluent level
- Very good knowledge of German or Swedish
- Experience as Team Leader/Supervisor
- Very good knowledge of Windows and MS Office
- Analytical skills
We offer:
- Attractive employment conditions and possibilities of professional development
- Competitive salary
- Private medical care
- Working in international environment
- Extensive benefits package
If you are interested in this position, please send your CV to joanna.danel@cpljobs.pl