Our client Company, one of the biggest and the most successful IT companies in the world with an office in Kraków, Poland is looking for individuals who have IT knowledge, experience in IT support and would like to join the Company as an IT Service Desk Analyst.
Your responsibilities:
- Provide expert technical support;
- Create rollout plans for changes requests;
- Keep track of request and make sure they are implemented as planned;
- Participate in incident handling concerning desktop changes.
Your knowledge and experience:
- Technical helpdesk experience;
- Disciplined, systematic problem solving skills and ability to successfully provide hardware/software/network problem analysis and resolution support over the phone;
- Excellent communication (Verbal and Written) and good documentation skills;
- Ability to handle unforeseen situations.
Requirements:
- Very good knowledge of French and English;
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000;
- Servers: Windows 2000, Windows 2003, Windows 2008;
- Active Directory, Exchange 2003/2007;
- VPN and remote dial-in users.
- Strong motivation to wrok in a dynamic international team as well as autonomously.
Benefits:
- Clear career path in a growing multinational organization
- Life insurance
- Private health insurance
- MultiSport Card
- Lunch, leisure and shopping vouchers
- Transportation allowance
- Subsidy to language courses
- Referral bonus
Do you think you are the right person? – Don’t hesitate to hit the “Apply” button and send us your CV!
Please include the following clause:
"I hereby express my consent to process my personal data for the recruitment process in accordance with the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended).