IT Service Desk Manager
Łódź
IT Service Desk Manager
Łódź
Nr Ref.: 1062382
Łódź
Nr Ref.: 1062382
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of HAYS`s key Client, globally Company, for internal Service Desk team, we are currently looking for IT Service Desk Manager.
IT Service Desk Manager position will be responsible for workload, prioritization and daily management for the team. The person on this position will liaising with other managers located both in Lodz and globally and manage financial controls for the Service Desk. Main accountability will be maintain and report key performance indicators and make sure that incidents are properly resolved.
The suitable Candidate for this role should have an experience in managing people and Service Desk background. You should be knowledgeable in ticketing systems, Widows environment and ITIL.
Due to working in an international environment very good English (written and spoken) is a must.
This is a great chance to perform the main function of the organization.
Our Client offers an opportunity to work within international environment on stable work conditions and benefits package.
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