• Identify and validate customers’ needs/requirements and recommend appropriate Dell Enterprise product/solutions;
• Validate configuration and order to meet Dell technical standards;
• Proactively up-sell Dell’s complete range of solutions (e.g. Memory, installations and Gold Services);
• Act as a technical resource to support the sales organization to meet and/or to exceed their objectives;
• Deliver exceptional customer experience in alignment with Dell standards;
• Assist internal sales team with all technical queries – act as internal coach;

The ideal candidate:

• Possess technical working knowledge of infrastructure (storage, servers, networking);
• Has minimum 2-3 years’ experience in supporting sales of IT solutions;
• Has working knowledge of multi-platform network, hardware and software solutions;
• Has excellent interpersonal skills.

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