Service Desk Analyst with German
Miejsce pracy: Poznań
Nr ref.: JO-1412-298879_12
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, international organization, we are currently looking for Candidates for the position of: Service Desk Analyst
Responsibilities:
- 1st line support and advisory of international customers - IT related problems
- Registration and classification of queries
- Diagnosing and resolving issues
- Providing high quality of solutions of reported problems in a timely manner
Requirements:
- Fluent German
- Very good English
- Experience in Customer Service: IT/Helpdesk
- Customer orientation and good communication skills
- Strong analytical and problem solving skills
We offer:
- Very good work conditions and attractive salary
- Possibility of development in an international company
- Modern and friendly work environment with open door policy
- Professional trainings
- Social benefits