Grafton Recruitment jest częścią Grafton Employment Group, która działa w ramach stale rosnącej sieci biur na całym świecie. Jesteśmy jedną z wiodących firm rekrutacyjnych na terenie Europy, prężnie rozwijamy się na pozostałych kontynentach. Wśród naszych Klientów są najbardziej znane międzynarodowe oraz polskie firmy. Budujemy długotrwałe relacje z naszymi kandydatami i staramy się opierać współpracę na partnerskich kontaktach. Kandydaci mają możliwość współpracy z wyspecjalizowanym zespołem konsultantów pracujących dla wszystkich branż.
IT Consultant with fluent German and English - new project!
Miejsce pracy: Kraków
Nr Ref.: 6-10-25535/PC
Opis stanowiska:
Our Client is a global provider of business processes outsourcing solutions, supporting different companies worldwide. Due to its fast development, currently we are looking for: IT Customer Support with German language
Responsibilities:
- Serving customer’s technical questions in German language
- Resolving of technical customer’s problems (hardware, software, network issues)
- Cooperation with 2nd line technical support team
- Registration of problems in the system, escalation of incidents, providing of solutions
Responsibilities:
- Serving customer’s technical questions in German language
- Resolving of technical customer’s problems (hardware, software, network issues)
- Cooperation with 2nd line technical support team
- Registration of problems in the system, escalation of incidents, providing of solutions
Wymagania:
- Fluent knowledge of German and very good command of English is a must
- Higher technical degree
- At least one year of experience in customer service, preferrably technical helpdesk or technical call center
- Knowledge of MS Office, Windows operational systems, Internet browsers, remote support systems etc.
- Strong interpersonal skills
- Willingness to develop in the field of IT
- Higher technical degree
- At least one year of experience in customer service, preferrably technical helpdesk or technical call center
- Knowledge of MS Office, Windows operational systems, Internet browsers, remote support systems etc.
- Strong interpersonal skills
- Willingness to develop in the field of IT
Informacje dodatkowe:
Benefits:
- Very good conditions of employment
- Possibilities of development and promotion within a well-established, international organisation
- Private medical care
- Extra benefits
If you want to apply for this job, please, send us your curriculum vitae both in Polish and English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.pl/oferty-pracy/it/
- Very good conditions of employment
- Possibilities of development and promotion within a well-established, international organisation
- Private medical care
- Extra benefits
If you want to apply for this job, please, send us your curriculum vitae both in Polish and English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.pl/oferty-pracy/it/