IT Support Consultant with foreign languages
Miejsce pracy: Kraków
Nr ref.: JO-1312-276125krkmm_16
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, we are looking for IT Support Specialist with foreign languages.
Responsibilities:
- Act as the technical contact for customers within the helpdesk
- Provide technical support and customer service
- Provide hardware/software/network problem diagnosis/resolution via telephone for customers
- Route problems to internal staff
- Communicate positively with team members, customers, and other partners
Requirements:
- Written and verbal fluency in English and the second language ( German, Italian, French, Dutch, Portuguese)
- IT experience (internship/training/work) will be an asset
- Ability to work in dynamic situations and achieve goals
- Analytical skills, ability to identify solutions
Our Client offers:
- Opportunity to develop in a large international company
- Trainings preparing to the specific individual position
- Competitive salary with benefit package
- A friendly working atmosphere in a dynamic team