IT Support Consultant
Miejsce pracy: Wrocław
Nr ref.: JO-1501-300694wr_13
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, International IT company based in Wroclaw, we are looking for candidates for the position of: IT Support Consultant
Responsibilities:
- Technical support for ERP system users
- Provide verbal and written information for customers
- Close cooperation with R&D depertament
- Document issues clearly and concisely in the call handling system
- Identify opportunities for service improvement
- Maintain perfect relations with clients
Requirements:
- Fluent in English
- IT experience (IT engineer, IT Support, Helpdesk, ERP Consultant etc.)
- Customer Service skills
- ERP systems knowladge
- Good analytical and problem solving abilities
- Knowladge of RDBMS as an asset
- Interpersonal skills
Company offers:
- Very good working conditions
- Professional trainings
- Possibility of work and professional development within an international company
- A friendly working atmosphere
- Great benfit package
- Modern office