Hemmersbach is specialised in cross-border infrastructural services for the information technology (IT) industry. We have more than 2000 employees in 34 subsidiaries and the network of Hemmersbach Authorised Partners (HAP).
With their help, in over 190 countries worldwide, we offer our services within the following five segments: Repair, End User support, Expert Provision, Release & Deployment, Data Center Maintenance.
For Hemmersbach Poland located in Warsaw we are seeking English speaking L3 Service Desk Technicians to join our team. Applicants should be prepared to be part of a 24/7 team responsible for infrastructure, applications, software and hardware.
Place of work: Warsaw
- Provide technical guidance to Level 1 & 2 Engineers,
- Participate in planning, designing, installing and configuring local and wide area networks,
- Ensure LAN/WAN environment are secure and appropriate recovery and redundancy issues are addressed,
- Troubleshoot Level 3 Network issues, Early resolution of Critical Cases (Sev1), Root Cause Analysis,
- Debug hardware & software system level problems in a multi-vendor multi-protocol network environment.
- At least 5 Years’ experience in administering CISCO Routers & switches & Fortigate Firewalls,
- Good experience on CISCO Wireless Controllers & WAPs,
- In-depth understanding of routing protocol like EIGRP, OSPF, BGP, static routing, etc.
- Able to work on routers & L3 switches, understand MPLS setup and able to work directly with an ISP and manage an installation call,
- Experience in VLANS, Tagging - IEEE 802.1q, HSRP, Port Security, VTP, STP, Storm Control, Trunking & QOS,
- Experience in IPSEC VPN/SSL-VPN/ DMVPN/OPENVPN /NAT/GRE,
- Experience in Fortinet Firewall administration, VDOM creation, Natting & applying policies on inbound & outbound interfaces,
- Knowledge of failover/HA, IP Sla & tracking,
- Visio skills: Network Drawings, Compliance Documentation, Physical and Logical Network layout,
- Fluency in English,
- Good communication and customer interaction skills,
- Openness for 24/7 operations.
- Attractive salary and contract of employment,
- Work in prestigious international customer’s site in Warsaw,
- Challenging tasks,
- Interesting international projects,
- Welcoming, friendly and multicultural work environment,
- Multisport and LUX-MED package.
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
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Step
Pre-selection of candidates
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Step
Phone interview
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Step
Face to face / Skype interview
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Step
Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
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Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.