Accenture is a global management consulting, technology services and outsourcing company, with more than 336,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Network Team Leader
Workplace: Warszawa
Nr Ref.: 00320194
Job Description:
- Lead a medium size team of network engineers spread across EMEA region and manage all HR related matters
- Supervise delivery of networking systems and services
- Supervise implementations of complex network scenarios as per the various client requirements
- Participate or drive periodical reviews and audits of the network environment
- Manage and supervise the implementation of the network policies & procedures to adhere to the security standard of Accenture
- Manage proper monitoring for the effective utilization of the network resources to resolve the network issues
- Improve Customer Satisfaction Index consistently to achieve the Organization targets
- Ensure delivery of networking services as defined in SLA
- Ensure adherence to policies, processes and procedures defined for his/her area of work
- Identify process improvement areas, drive changes in the processes
- Coach less experienced staff, ensure appropriate trainings are planned for the team in order to provide services on expected level
- Degree in technical subject preferred (Computer Science, Mathematics, Physics)
- Good understanding with proven experience on: network switching, routing, firewalling concepts, Cisco IOS and/or Juniper Junos, IPSEC tunneling, Multi-vlan networks, MAN/WAN connectivity
- Understanding of ISO27k1 concepts and requirements
- Good understanding of ITIL services and processes
- People management skills
- Ability to listen and provide fair feedback
- Excellent communications skills and focus on customers
- Demonstrate ability to take ownership, be accountable and build loyalty in order to deliver service excellence
- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame
- High energy level and be able to effectively work with various cross functional teams
- Very good English skills
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.