Our client is looking for proactive individuals to join our fast paced, busy team in our Lublin office. As a Processing Team Leader you will be responsible for:
- Managing a team of approx. 10 people
- Ongoing quality checking, providing feedback, retraining
- Resource allocation to maximise efficiency and productivity
- Provision of Key Performance Indicators to Management
- Reviewing systems and processes to work smarter and gain efficiencies
- Analysis of project data
- Trouble shooting and problem solving
- Assisting in the recruitment of new staff
- Ensuring compliance with Standard Operating Procedures
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Have proven line management experience
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Have high attention to detail and quality
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Are highly motivated, enthusiastic and self driven leaders
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Have very good written and spoken English
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Have advanced knowledge of Microsoft Office products (Outlook, Word, Excel, Powerpoint)
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Have excellent communication skills
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Have Ability to coach and mentor team members
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Have ability to organise and plan
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Have capacity to work to tight deadlines in a fast paced environment
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Are able to travel to the UK for induction and training (up to 1 week at a time, with advance notice)
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Understand clinical trials; knowledge of clinical study documentation – nice to have, but not obligatory
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Full-time job from 9am to 5pm, Monday to Friday
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Rewarding careers
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Contract of employment with an attractive salary
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Great benefits (MultiSport card, private healthcare, English language training)
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Regular performance reviews to help you to achieve your career development goals
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Work in a modern operations center in a great location
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Fantastic opportunity to work in an international company (with offices in the UK and the US) and environment; dealing with UK and US teams on a daily basis, so this is a great opportunity to perfect your English