About the Company
As a $6.2 billion global company and G2000 organization, our Client brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging an extensive global offshore infrastructure and a network of offices in 31 countries, we provide holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare.
Service Desk Team Manager
Job location: Łódź
Skills Required:
experience in team management
Excellent knowledge of English
Strong leadership skills and experience in the area of people development
business awareness
enthusiasm combined with focus on continuous improvement
Understanding of Service Desk services and ITIL methodology will be an asset
Multi-lingual and international experience will be an asset
Responsibilities:
Leading and motivating the team
Identifying talents and developing team members potential
Ensuring that service requirements are clear and understood across the team
Planning to achieve cost effective results
Deploying work packages/objectives appropriately
Building and enhancing relationship with the Customer
We offer:
An interesting job in one of the largest IT companies
self-developing opportunities
Challenging work environment
Competitive salary
Additional benefits including private medical care and Multisport/OK system cards
Please send your CV: dorota.anaszewicz@cpljobs.pl