SSC - Team Leader with Spanish - Receivable/Services
Miejsce pracy: Warszawa
Nr ref.: JO-1611-343506_2
Great career opportunity has arisen for those who want to develop their career in an international environment and work according to the standards of world corporations. One of leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations has opening for:
SSC - Team Leader with Spanish - Receivable/Services
We offer
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, Book Club, International Cuisine Club, Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
Responsibilities:
- Team management
- Responsible for timely cash collection
- Ensure Service Level Agreements for the teams' are met
- Responsible for creating and providing functional and operational reports to executive management that provides essential information to manage the business.
- Creating consistent methods for analyzing and reporting metrics. (including description of trends and meaning)
- Develop, maintain, and update all collections and accounts receivable process documentation
- Provide process improvement guidance / changes for review by leadership
- Work with collections management team to drive continuous improvement in the collections process.
- Assist management with career development activities for team members including performance management, informal feedback, training, and resourcing
- Provide internal and external audit support, as requested
- Perform credit control activities in line with client's procedures and policies
- Be in contact with appropriate credit control institutions
- Escalate credit control related exceptions
- Execute control checks of compliance with client's credit policy
- Execute cash collection activities
Qualifications:
- Very good English
- very good Spanish
- Education - Accounting, Finance or any Business related course
- At least 3-5+ years work experience
- At least 2-3+ years work experience in shared service center environment in order to cash
- At least 1-2+ years work experience as team leader
- Effective team player
- Responsibility and accuracy in the completion of received tasks
- Ability to solve urgent matters and work under pressure
- Flexibility, especially in the period of month/quarter/year-end closing
- Ability to work analytically within a problem-solving environment
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time-management skills
If you are interested of this position, please send you resume: dorota.anaszewicz@cpljobs.pl