Supply Chain & Order Management Senior Specialist

Capgemini Polska Sp. z o.o.


742 dni temu

About us

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.

Supply Chain & Order Management Senior Specialist

Place of work: Katowice

Ref. no Śląskie > Katowice

Job description

  • Provides the logistics and order management services according to contract and key measurement targets

  • Deliver a high quality operations to the Client

  • Identify of exceptions and providing resolution to issues.

  • Perform tasks in line with the written procedures or assigned by a senior staff

  • Require a proficient knowledge of one or more processes

Main accountabilities

  • Create/modify/cancel and validate Order Forms sent by Customer Team & successfully handle the orders is SAP

  • Cooperate with buyers to create the Purchase orders and follow up on the material availability

  • Keep the Customer Team informed on the material status

  • Orders inquiries

  • Create and Maintain of Delivery and Shipment documents

  • Doing sales recognition in SAP by send & dispatch of shipment & invoice in SAP

  • Identify exceptions and provide resolution to issues

  • Work on the tickets assigned through the workflow tool and make sure to close them within the TAT

  • Actively communicate with market, Vendors and Customer Team, Buyers, Logistic Service Providers contacts to identify and correct issues according to the SLA and KPI’s

  • Supporting Team in more complex issues

  • Supporting Team Leader in process coordination

Candidate’s profile

  • Min. 2 years of experience – in Supply Chain, Order Management or International Trade areas

  • Good user knowledge of SAP environment

  • Microsoft office tools literacy

  • Very good communication skills (both: verbal and written), Open minded

  • Good organizational skills of daily & project (if relevant) work

  • Creative thinking to implement best practices and find solutions to complex issues with due diligence

  • Lean thinking / process orientation

  • Team player

  • Fluent knowledge of English 

An asset:

  • Degree in Supply Chain, Business, Commercial Apprenticeship or equivalent working experience

  • Knowledge of Supply Chain principles

What we offer

  • You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages

  • You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.

  • You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.

  • You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.

  • You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)

Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
Please include reference number in the subject of your message.
Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2016, item. 922 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it.

Please include following statement in your application:
I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection Act of 29 August 1997, Journal of Laws 2016, item. 922 with further amendments). I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA.”

We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.


Capgemini Polska Sp. z o.o.

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