Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Team Leader (Helpdesk - SAP 1st Line Support)
Miejsce pracy: Szczecin
Nr ref.: JO-1710-362181-WP
For Our Client, Shared Services Centre in Szczecin, we are looking for: Team Leader
You will be responsible for:
- Managing and coordinating a team of SAP Specialists (1st line support) in their operations,
- Ensuring high efficiency & quality of performed processes according to applicable guidelines,
- Participation in projects internally and across METRO entities,
- Creating improvements,
- Maintaining good relationships with clients,
- Ensuring proper communication with parties involved in the processes;
We require:
- Experience in a similar position,
- Working knowledge of SAP system,
- Excellent communication skills,
- High level of customer orientation,
- Strong analytical thinking skills and result orientation,
- Advanced knowledge of English (min B2),
- Nice to have: experience in SSC/BPO or in an international company;
Offer:
- Being part of a professional and friendly team in a dynamic environment,
- Trainings and other opportunities to develop your skills and knowledge,
- An international work environment,
- Private health care for employees and family members, and many other benefits,
- Attractive salary and relocation bonus (for a person who moves from another city/country),
- Company and team events after hours,
- Free parking and a shopping centre nearby with discounts for employees in the food court.