Experis™ is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations’ growth by intensely attracting, assessing and placing specialized expertise in IT, Finance & Accounting, Engineering and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve.
Team Manager with German
Workplace: Lublin
Job Description
- Providing daily supervision and management of Support Professionals on assigned team
- Ensure that services are delivered in accordance to agreements and KPI
- Leading Support Professionals, fostering their professional development and growth via effective coaching and communication and promoting teamwork and cooperation
- Implementation and execution of all required processes
- Delivering KPI targets set by the client
- Monitoring financial and quality performance of the team
- Preparation of the reports (Reporting to Operations Manager)
- University degree
- Minimum 1-2 years experience as a Team Leader/Manager/Coordinator
- Experience in coordinating Customer Support Advisors in IT company (will be an asset)
- Very good command of German and English language (spoken and written) is a must
- Good knowledge of MS Office, especially Excel and PowerPoint
- Ability to relocate to Lublin
- Organizational skills
- Permanent agreement
- Possibility to gain experience in international environment in the company specializes in customer services (IT, finance)
- Attractive benefits
- Professional trainings
- Possibility of self-development
If you are interested in this offer please send your application by clicking Apply button.
