For our Client, an international Leader, we are currently looking for multilingual individuals for the position of Technical Product (ERP/CRM) Consultant. Due to our Client growing business needs we are looking for:
Technical Product (ERP/CRM) Consultant with German
Job description:
- Serves as primary support liaison between company and customer and documents incidents in required tracking systems
- Proactively keeps customer informed of how and when problems are resolved with focus on retention and reference ability
- Involved in any additional follow up, testing and troubleshooting including remote desktop viewing through tools such as WebEx
- Responsible for appropriate referral to other support analysts, provides feedback to Development with guidance from mentor (more senior analysts) and liaises with other Departments
- Focuses on developing knowledge in specific product suite or operating environments
- Contributes information to the Support knowledge base
- Manages workload effectively following Support Procedure
Your education, experience & skills which can makes You The One:
- Graduated in Computer Science, IT or equivalent
- Languages: French or German and fluent in English
- Team player with the ability to build strong peer and interpersonal relationships
- Good problem solving and analytic skills
- Strong organizational and problem solving skills
- Able to provide oral and written communication that effectively articulates complex ideas
- User of Microsoft Office applications
Would be good if You also have:
- Previous experience working on Customer Service.
- Knowledge on any of these areas: C++, Cobol, .NET, Java, Lj4, SQL (database), XML skills, Crystal Reports or JASPER.
Job location: Wroclaw
Job type: permanent, full time
Are you an ideal candidate for this position? – Don’t hesitate to press the “Apply” button and send us your CV!
We kindly inform you we will contact only chosen candidates.
Please include the following statement in your application:
"I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)"