Technical Support Specialist with German M/F
Miejsce pracy: Wrocław
Nr ref.: JO-1507-312385
Miejsce pracy: dolnośląskie
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
Technical Support Representative with German M/F
Location: Wrocław
Job Description:
- Assisting customers in troubleshooting by providing consultative approach to problem solving
- Responding to called-in inquiries from clients regarding their products and related services
- Presenting confidently products and service sales offers to customers upon problem resolution
- Looking for the solution through stock knowledge or by conducting research utilizing internal and external resources
Requirements:
- Fluent German (C1+)
- Very good command of English (B2)
- Solid understanding of computer hardware/software
- Strong understanding of Operating Systems: Mac OS, Windows XP/Vista/7/8
- Microsoft Office Suite 2007/10/11 (Mac & PC)
- Basic understanding of TCP/IP and networking technologies
Our Client offers:
- International environment
- Competitive salary
- Private medical care
- Group life insurance
- MultiSport Card and other benefits