Technical Writer

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

For our Client, dynamic global IT company, we are looking for:

Technical Writer M/F

Location: Wroclaw 

Job Description:

• Assist the development teams in improving the user experience by providing input to terminology and use of Embedded user assistance;
• Identify and prioritise areas where users need information to support their use of the product
• Create product support documentation that provides users and implementers with the range of information they need - including concepts, task guidelines and relevant examples
• Use style guides and other documentation standards to ensure consistency and quality across product areas
• Review materials created by other Technical Writers
• Contribute to the ongoing improvement of style guides and other documentation resources and processes
• Continually improve documentation by making use of available feedback and data, and in line with changes to Unit 4’s documentation strategy
• Participate in professional networks like TCPIP, SOAP!, ISTC, TEKOM or STC

Requirements:

• Minimum of 2 years experience with professional writing in English, ideally as a technical writer for software or technology products
• Experience working as part of a team creating software or web user interfaces preferred
• An understanding of software development and programming principles, or experience with APIs preferred
• Experience with financial management systems is considered preferred
• Elementary knowledge of standard industry documentation tools (e.g. Doc2Help, RoboHTML, MadCap Flare)

• Bachelor’s degree in technical translation or writing preferred or other relevant study (e.g. Business Administration)

• Fluent in English, both written and verbal (the company language is British English)
• Elementary knowledge of standard industry documentation tools (e.g. Doc2Help, RoboHTML or MadCap Flare)
• Self-driven and a team player
• Good communication skills
• Motivated by interaction with other professionals
• Able to understand and communicate complex information
• Ability and interest in working in Agile Development environment
• Can work consistently within agreed frameworks, and to agreed standards
• See the product and product support documentation from the user’s perspective
• Able to understand how users interact with the system and anticipate potential gaps
• Interested in process improvements.

Our Client Offer:

• Attractive salary
• Work in international environment
• Possibilities to develop yourself gratefull trainings, certyficates 
• Private mediacal care, multisport card, group insurance 
• English lessons 
• Technical trainings