Training Manager / Kierownik ds. Szkoleń

The Training Managerwill manage a multi-discipline training function focusing on new hire training, skills training, program knowledge, manager training, and various technical programs. This position will report directly into the Enrollment Director and will play a critical role in assisting with the execution of the training strategy for the enrollment teams.

• Work in partnership with Enrollment management to identify, create, and implement targeted training programs to improve selling skills and program knowledge using a blended delivery method
• Develop and deliver blended learning programs to new hires and existing Enrollment Advisors surrounding the topics of Company, Institution, Product and Technical Knowledge
• Listen to Enrollment Advisor phone interactions with student prospects and provide feedback
• Conduct needs assessments, and confer with management, to determine training needs and priorities
• Build and deliver short/long-term training plans that are designed to meet Enrollment goals, including new student growth and increasing conversion rates
• Evaluate training program effectiveness by collecting and monitoring established metrics and gathering feedback
• Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure learning maximum effectiveness of training programs
• Participate in meetings, seminars, and training sessions to obtain useful information and integrate information into training program
• Contact and schedule internal and external vendors for specialized training
• Handle all logistical arrangements, room set up, managing rosters, instructor scheduling, reporting on completion and sending reminders to participants
• Work with internal subject matter experts to develop and facilitate training
• Manage and drive learning management system improvements to improve global scale and efficiency

• Bachelor’s Degree
• 4-5 years of professional training experience, as a Sales Trainer, Learning and Development Specialist, or a related title
• 2-4 years of management experience in either online education or a sales environment will be an advantage
• Experience in implementing medium to large scale change initiatives
• Experience in launching and sustaining global training and development programs
• Strong business and HR acumen
• Highly focused on job priorities and customer needs
• Excellent project management skills
• Excellent leadership, problem solving, critical thinking, and analytical skills
• Excellent oral and written English communication skills
• Microsoft Office Suite skills required (MS Word, MS Excel, MS PowerPoint, etc…)

• Role in an international company with stable position on the market
• Professional challenges
• Strong people oriented culture
• Skills development through diverse work assignments and professional trainings program
• Work with diverse, motivated team