For our client, an international leader in aviation industry we are looking for:
Customer Service Specialist with Spanish
Kraków
Nr ref.: 5448
Requirements:
- Proficiency in written and spoken English and Spanish
- Quality focus and strong customer service skills
- Excellent non-visual communication skills
- An open mind and eagerness to continually develop
- Knowledge of airline systems and operations will be an advantage but not essential
- Strong computer skills
- Good sense of personal accountability
- Demonstrated focus on providing service through sales
Responsibilities:
- Answer all customer enquiries professionally and effectively leading to sales
- Effectively communicate company’s product ranges and fares and ticketing conditions with the highest customer service and accuracy
- Maximize the revenue contribution within agreed sale targets through the effective use of all available sales and telesales tools
- If you enjoy customer service and sales, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism
- Our team members are trusted advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe
We offer:
- The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
- Comprehensive training and access to the latest technology to ensure success in your role
- An attractive package of social benefits
- A great work environment on the top floor of Krakow’s newest building, right in the heart of town
- Career growth with one of the world’s leading airlines and its parent, the Swire Group
- Flexible shifts adjusted to your lifestyle
- Permanent employment opportunities