TeamQuest jest polską, dynamicznie rozwijającą się firmą, od ponad 10 lat zajmującą się kompleksowymi usługami doradztwa personalnego, w szczególności w rekrutacji specjalistów IT.
Four our client, an international software house which specializes in systems integrations, we currently looking for:
HelpDesk Technican
MIASTO Warszawa
Nr ref.: 22460
Wymagania:
- Must hold first cycle higher education
- Must hold at least: ITIL foundation
- Must have a minimum of one year experience in using ITIL in Service Desk
- At least 1 year direct, hands-on working experience in a similar position
- Presents excellent command of English, at least at B2 level
- Experienced in assisting end users with their daily work and issues related to PCs, peripherals, networks and other ICT systems
- Knowledge of ITIL ICT Service Operation, 1st line support and 2nd line support: Incident management and requests fulfilment process
- Good knowledge on Microsoft products and technologies including Windows 7, Server 2003 and 2008, Office 2007, Office 2010
- Familiar with Linux/Ubuntu system
- Good understanding of TCP/IP networking and related services
- Good knowledge of and experience in Audio-Video solutions (Beamers, LCDs, Large Display Walls, etc.) and Video Conference Systems
- Good communication skills and service-oriented attitude, well developed interpersonal skills
- Ability to work under pressure and on multiple tasks
- Sense of initiative and responsibility for the assigned areas of work
- Accuracy and attention to details
Oferujemy:
- Attractive and stable salary
- Permanent contract of employment
- Benefit Multisport card
- Working in international environment