HR Customer Supporter with Dutch

For our Client, we are currently looking for enthusiastic and communicative people who would like to work with languages in multinational environment

Position: HR Customer Support with Dutch

Location: Piła

Main duties:

• Provide efficient support with HR related questions to all employees, managers and business partners and advising them how to use the internal HR portal
• Gathering all necessary information as the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity, provide required information and solve ad-hock inquiries
• Contribute to continuous improvement activities in order to simplify and enhance policies and procedures
• Managing customers’ requests and business needs  over the phone, e-mail and ensuring that all enquiries are answered in a professional manner
• Acting as an employee’s first line of contact in terms of application of new policies, initiatives and services
• Provide feedback to the customer if problem is referred

Requirements:

• Fluent knowledge of Dutch - is a must
• Very good knowledge of English (B2 level)
• At least a Bachelor degree
• Excellent interpersonal and communication skills
• Computer literate
• Not afraid of facing new challenges
• A readiness to learn with a positive can-do attitude
• Very good time management and organizational skills, sound analytical thinking skills
• Experience within the customer service support or HR advisory would be an asset but is not required
• Understanding of various HR processes would be an asset
• A willingness to grow and develop within the job role
• A willingness to relocate to Piła 

We offer:

• Relocation package
• An attractive remuneration package and additional bonus based on individual performance
• An attractive package of social benefits (medical care, sports card, discounts, trainings)
• A chance to gain working experience within international and supporting environment
• Stable employment conditions
• Further career development opportunities