Najnowsze oferty pracy

Zobacz więcej ofert pracy
Praca.pl Praca Małopolskie Kraków Kierownik Help Desk Kraków
Incident Manager - Data Operations (Evidence Lab)

Incident Manager - Data Operations (Evidence Lab)

UBS
Kraków
praca stacjonarna
2484 dni temu

 

 

Incident Manager - Data Operations (Evidence Lab)
Miejsce pracy: Kraków
Nr ref.: 152479BR

Your role

 

Are you a thrill seeker? Are you prepared to take on a highly visible position within a successful data team? Is data and the processing of data interesting to you? If so we are looking for an energetic individual with lots of perseverance and ideas to:

  • manage our Data Ops team to ensure our data is great, on-schedule and ready for analytical use
  • participate and ensure RCA (root cause analysis) activities on client impacting incidents are executed and action items are assigned / completed
  • provide expertise and support during critical incidents, interfacing with all impacted groups to better manage the message
  • guide teams and vendors in driving a coordinated approach for results

Your team


We are Evidence Lab and work within the Global Research division of UBS. Our unique data-driven approach to investment research is revolutionizing the industry. Our team is led by visionaries and our culture is like a start-up (without all of the risk).

At the heart of this capability is the ability to systematically collect, cleanse, enrich and analyze unique data about the companies that we do research on. The Data Ops team plays a critical role in this by ensuring our data is available to our research team every day. It’s a highly visible team with a very important mission.

 

Your experience and skills


You have:

  • bachelor degree in computer science or equivalent
  • strong critical thinker with the vision to work both tactically and strategically
  • 3+ years working experience in IT operations
  • minimum 1 year managing staff
  • knowledge of ITIL service management frame work is a plus
  • excellent verbal, written and technical communication skills to interact with individuals from various levels and departments, locally and abroad
  • experience with IT incident and Problem solving
  • experience with database centric applications and systems
  • experience supporting custom applications
  • strong proficiency in SQL, Microsoft Excel, and relevant analysis tools
  • exceptional verbal and written communication skills
  • IT support experience

You are:

  • fluent in English
  • ready to join a fast growing team in a dynamic and challenging environment
  • relentless in pursuing the design and implementation of the ultimate Data Quality process
  • able to manage multiple, concurrent tasks (juggling comes naturally to you)
  • a team player willing to learn / share solutions and best practices from your colleagues
  • performance and detail-oriented

About us

 

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

 

What we offer

 

Together. That’s how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We’ll value your passion and commitment. And reward your performance.

 

Take the next step


Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

 

Disclaimer / Policy Statements

 

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity z dnia 26.06.2014 r., Dz. U. z 2014 r., poz. 1182). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.