CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe
For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for Candidates for a position of: IT Helpdesk (junior) with Japanese or Mandarin
Responsibilities:
- Act as a single point of contact for phone calls and emails from clients regarding IT issues and queries
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- Deliver high quality of technical solutions
- Act as interface between business and IT
- Provide basic training in MS Office applications
- Create and maintain positive relations with clients
- Ability to work on various shifts as Service Desk Team supports the customers 24/7/365
Requirements:
- Fluent in English and Japanese or Mandarin
- Ability to learn and maintain a high level of knowledge of the clients computing environment
- Must possess excellent customer service skills
- Ability to work various shifts
- Experience in customer service would be an advantage
Company offers:
- Modern working conditions
- Private health care
- Sport Card
- Additional life insurance
- Possibility of work in an international company
- A friendly working atmosphere
- Competitive salary
- Professional trainings
Please send your appllication to: pawel.rokosa@cpljobs.pl