IT Product Support Specialist with English and German M/F
Miejsce pracy: Wrocław
Nr ref.: JO-1602-325476 MR
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
IT Product Support Specialist with English and German M/F
Location: Wrocław
Responsibilities:
- Serves as primary support liaison between company and customer and documents incidents in required tracking systems;
- Involved in any additional follow up, testing and troubleshooting including remote desktop viewing through tools such as WebEx;
- Responsible for appropriate referral to other support analysts, provides feedback to development with guidance from mentor and cooperates with other departments;
- Focuses on developing knowledge in specific product suite or operating environments.
Requirements:
- Higher Education Degree in Computer Science or related fields;
- 1+ year of experience in a similar position;
- User of Microsoft Office applications;
- Experience in providing support for ERP products or other business applications;
- Knowledge on any of these areas: C++, Cobol, .NET, Java, Lj4, SQL (database), XML skills, Crystal Reports or JASPER;
- Very good command of English (B2+) and German (B2+).
Our Client Offers:
- International environment – prestigious American brand;
- Professional development programmes;
- Competitive salary;
- Package of benefits (MultiSport Benefit, private medical care, flexible working time, etc.).
Please send your CV in English to maria.relewicz@cpljobs.pl