We are specialized in cross-border infrastructural services for the information technology (IT) industry. With over 1,550 permanent employees in 29 subsidiaries we offer our services worldwide in more than 190 countries.
Currently for Hemmersbach Poland located in Bielany Wroclawskie and for the new IT Global Administration department we are seeking the following:
- Providing 1. Level IT Support remotely - worldwide End User Support for internal IT,
- Analyzing and Solving IT-Problems of Users,
- Forwarding of the analyzed Tasks, that don't have further progress, to the 2. Level Support,
- Working with the IT-Ticket-System by handling Tickets under the chosen SLA,
- IT onboarding process (general basic IT training, includes first password change, introduction to basic IT functions, Windows profile setup), IT off-boarding,
- Web Based Microsoft Active Directory user handling (user creation, rights and messaging management for Lync and Exchange, password management and user disabling).
You don't have experience in IT?
Do not worry, we will provide you training!
- Previous experience on similar position would be an asset,
- Very good English – cooperation with users worldwide,
- Flexibleness, independence and good time management skills,
- Communicative person who likes people – frequent contact with other employees via telephone or IT tools,
- Knowledge of Active Directory User Management, Remote Desktop, Print Server, Windows 7 / 8.1.,
- Knowledge of Exchange Admin Server 2013 would be an asset.
- Attractive salary,
- Stable, full time job in international, flexible and opened company,
- Wide range of trainings and personal development,
- Participation in international projects worldwide,
- Welcoming and friendly work environment,
- Multisport and lunch package,
- Private healthcare package.
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
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Step
Pre-selection of candidates
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Step
Phone interview
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Step
Face to face / Skype interview
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Step
Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
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Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.