About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Junior Licence Administrator
Place of work: Katowice
Ref. no Śląskie > Katowice
Job description
- Contract administration (maintaining correspondence, connecting different departments and people, providing licenses to the Customer or Consultants, information support for Sales)
- License generation (recreating contracts in the system, registering data)
- Providing a single point of contact between Business Software’s customers and the Customer Services Division.
- Recording all incidents, calls, requests, complaints from the customer and entering these on the Service Desk incident logging system.
- Providing software license administration for the Customer Services Division, including the creation and distribution of all license strings and distribution of Software for the UK onto the company’s ftp site
- Providing MI Reports to key internal and external stakeholders
- Software distribution
- Creating and updating internal processes and procedural documentation on the company\'s SharePoint site
- Reporting
Candidate’s profile
- University degree
- Good knowledge of English language – minimum B2 level
- Good knowledge of MS Excel
- Excellent analytical and problem solving skills
- Ability to quickly acquire the knowledge
- Ability to meet deadlines and work under pressure of time
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionalsin the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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