Network Specialist
Miejsce pracy: Gdańsk
Nr ref.: JO-1704-352094
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for: Network Specialist
Job Description:
- Troubleshooting of network and security issues;
- Successful resolution of escalated issues within agreed client SLA’s;
- Proactive management of the Network Services ticket queue;
- Managing Service Requests and implementing changes to client solution configurations;
- Ensuring clients & partners are regularly updated on the current status of issues;
- Ensuring that knowledge is retained through documentation of procedures and knowledgebase articles.
Job Requirements:
- Experience in supporting high availability customer-focused environments;
- CCNA certified;
- Knowledge and experience of firewalls: Cisco ASA, Check Point and/or Palo Alto;
- Knowledge and experience around VPN technologies;
- Knowledge and experience of load balancers: F5 LTM and/or Citrix NetScaler;
- Good troubleshooting skill and experience;
- Excellent client communications skills;
- Advanced problem solving skills;
- Very good knowledge of English.
Our client offers:
- Competitive salary;
- Benefits package (private medical insurance, Multisport card);
- Relocation package;
- Lunch card for cafes and restaurants;
- Interesting projects in dynamic environment.