About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Procurement Team Leader - for a new client
Place of work: Krakow
Ref. no Małopolskie > Krakow
Main accountabilities
- Manages a small team of procurement specialists
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed SLA/KPIs
- Demonstrates knowledge of respective procurement processes and procedures
- Receives and reviews complex purchase requisitions for compliance
- Releases completed requisitions for approval
- Manages free-text flow requisitions and conducts competitive bidding using e-procurement tools
- Initiates new vendor set-up requests
- Transmits POs to suppliers and manages order confirmation
- Expedites delivery when needed/requested
- Manages goods/services claims
- Amends or closes Purchase Orders
- Files documents according to procedures for audit purposes
- Escalation point for advanced customer queries
- Continually strives to identify opportunities to simplify, standardize and improve processes and systems,
- Proactively shares knowledge and best practices, supervise trainings to the current and future delivery team members. Ensure that processes are understood and being followed by the team members
- Continually seeks out ways to improve Client satisfaction
Requirements
- Min 3 years of experience within operational procurement
- 2 years of people management experience, preferably in BPO/shared service
- Fluent oral and written skills in English language
- Good decision making skills
- Working e-procurement tools knowledge
- Good computer literacy, easily learns new applications
- Very good customer service skills and Client-focus attitude
- Strong communication and interpersonal skills
- Good analytical and problem solving skills, attention to detail
- Good numerical and business reporting skills
- Ability to work under pressure
- Well organized and able to prioritize tasks
- Teamwork approach
- University or college degree, preferably in economics
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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