We are specialized in cross-border infrastructural services for the information technology (IT) industry. With over 2000 permanent employees in 30 subsidiaries we offer our services worldwide in more than 190 countries.
For Hemmersbach Central Support located in Bielany Wrocławskie (Wrocław, Poland) we are looking for English speaking Project Assistant to join our team. Applicants should be prepared to be part of an international multi-shifts team.
- Creating and preparing reports,
- Monitoring mailboxes - communication with customer or internal Service Delivery Managers,
- Managing project accordingly the deal,
- Monitoring/controlling ticket ques in the internal or external ticketing tool,
- Updating ticket, encouraging engineers and Service Delivery Managers to deliver relevant information,
- Creating processes, information letters and documentation (manuals, flows etc.),
- Organizing/leading online meetings
- Other administrative works.
- Readiness to work on 8 hrs. shifts (between 6:00 and 24:00)
- Good knowledge of English language,
- MS Office used in practice (especially Excel, Word, PowerPoint, Visio),
- Good analytical skills and great precision in duties,
- Flexibleness and openness to new, interesting tasks.
- Relevant work experience or completed professional trainings,
- Experience in customer service,
- Possibility to start immediately.
- Stable work in international, flexible and opened company,
- Possibility to develop your project management skills,
- Permanent support in daily tasks,
- Interesting international projects,
- Welcoming and friendly work environment,
- Multisport and LUX-MED package.
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
- Step Pre-selection of candidates
- Step Phone interview
- Step Face to face / Skype interview
- Step Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.