Senior IT Specialist

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
For our Client, the IT Company located in Katowice, we are currently looking for a person interested in the position of IT Specialist.

Your new role
As an IT Specialist you will be responsible for providing technical support for end-user IT problems, incidents, issues, requests and queries via phone calls and directly in the office. Also, you will liaise with other support teams, ensure documentation, notification, escalation, tracking and follow up of all incidents. What is more, among your duties there will be also setting up new employees, repairing hardware and supporting mobile phones.

What you'll need to succeed
In order to be a successful Candidate you need to possess about 3 years of computer help desk support experience and strong knowledge of Windows 7 and Windows 10. What is more, as a relevant Candidate you have to be familiar with client PC connectivity including Ethernet, Wi-Fi, TCP/IP, and VPN and also understand basic Active Directory concepts. Experience with antivirus and malware clients and knowledge of helpdesk software, hardware, and remote control assistance is also required from you. Apart from technical skills you need to possess strong communication skills. Fluent English is a must.

What you'll get in return
Our Client offers attractive benefit package, the possibility of professional development as well as intensive trainings.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in English, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.