Hemmersbach is specialised in cross-border infrastructural services for the information technology (IT) industry. We have more than 2000employees in 34 subsidiaries and the network of Hemmersbach Authorised Partners (HAP).
With their help, in over 190 countries worldwide, we offer our services within the following five segments: Repair, End User support, Expert Provision, Release & Deployment, Data Center Maintenance.
For Hemmersbach Central Support located in Bielany Wroclawskie we are seeking the following:
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Initiation, conception and follow-up of national and international IT-projects for our renowned clients,
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Management of teams of Technicians, Team Leaders, Service Desk Agents, Administration Personnel,
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Supervision and control of the processes and the level of service contractually appointed (SLA, KPIs, …)
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Commercial and technical collaboration in a project team,
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Recognize and implement the potential of optimization,
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Calculations and reports relative to the project,
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Support during the implementation of the project,
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Resource and costs monitoring.
- Fluent knowledge of Czech and good English language,
- Previous experience in IT project management,
- Engineering and/or Business background,
- Ability to convince others through the professional skills, notably in terms of communication and organization, and through great concern for clients and quality of service,
- Determination, autonomy and personal motivation,
- Flexibility and people management skills,
- Ability to work on numerous tasks simultaneously and cope with a heavy workload,
- Good analytical skills and drawing conclusions rapidly.
- Attractive salary according to competencies,
- Real independency as a great possibility for taking your own decisions and implementing new improvements,
- Chance for managing big, international projects,
- A place for your creativity with quite flat organizational structure,
- Welcoming and friendly work environment.
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
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Step
Pre-selection of candidates
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Step
Phone interview
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Step
Face to face / Skype interview
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Step
Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
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Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.