CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our client, global provider of managed IT infrastructure services we are looking for:
Team Supervisor
Place of work : Szczecin
Responsibilities:
- Responsible for managing a multiple client customer service operation
- Establish work procedures, prepares work schedules, expedites workflow, examines and standardizes procedures to better serve for the company’s client
- Responsible for performance evaluations and related compensation recommendations, discipline, training of assigned staff to ensure operational effectiveness of group
- Manages the activities and personnel associated with providing customer services to internal and external customers
- Facilitates and participates in employee team meetings
Requirements:
- Higher education
- Very good knowledge of English language
- Very good knowledge of German language
- At least 3 years customer service experience
- At least 1 year experience in leading a team of employees
- Technical and analytical sklls
- Excellent communication skills
- Customer services approach
The company offers:
- Role in international company with stable position on the market
- Professional challenges
- Attractive compensation package
- Private medical care
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając: magdalena.morze@cpljobs.pl