Problem Resolution SPA Specialist
Recruitment process for this position and onboarding trainings are conducted online.
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
- Very good English (both written and spoken); very good German (both written and spoken)
- Attention to details and analytical skills
- Have client-focused attitude
- Being open for new challenges
- Ability to work under pressure
- “Can-do” attitude and proactive approach
What will you do?
- Perform F&A tasks according to the defined desktop procedures and defined targets
- React to client requests and queries in a timely fashion
- Actively identify improvement areas and propose new solutions
- Update all required process documentation
- Maintain a proactive working attitude towards the clients.
- Develop and maintain successful working relationships with suppliers, employees, other departments
The role purpose:
To act as a Specialist of the Operation Team. The role purpose is also daily interacting with the Client on a daily basis via phone and email, cooperating with other delivery team members, sharing knowledge and expertise and ensuring that the documentation is up to date.
Who will you be working with?
For our Client in Krakow Delivery Center we are looking for candidates who would like to join a great F&A Team. The Client you will cooperate with is a lead supplier of reliable, environmentally friendly and cost-efficient renewable energy solutions which employs twenty-three thousand employees around the world.
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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