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Customer Support Specialist

ABB Sp. z o.o.

Łódź

35 dni temu

Customer Support Specialist
Workplace: Łódź
Nr ref.: PL72892764_E1

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

 

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

You will be the first and consistent point of contact for transformers customers and business partners of the PG Business in Łódź, Poland. Reporting to the Operation Manager, and using your customer service skills and knowledge, you will help solve diverse customer inquiries in support of the wider sales team.

Tasks:
  • Creating and updating orders registry and proposals.
  • Registration of orders in SAP system.
  • Preparing orders confirmations and trade agreements.
  • Keeping daily contact with customers.
  • Organizing shipments according to cost optimizations.
  • Reporting and preparing analyses regarding received orders.
  • Supporting setting up new processes and futher development of processes and tools to streamline work.
Key requirements:
  • Higher University degree (technical or economical).
  • Minimum 1 year of experience in order handling in production area (preferable in international company).
  • Extensive experience in ERP system (preferably SAP).
  • Fluency in English and Polish.
  • Strong analytical skills and ability to solve problems quickly.
  • Attention to details, self-organized.
  • Very good communication skills.
  • Readiness for occasional business trip.
We offer:
  • An interesting job in a company promoting innovative and modern technologies.
  • Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas.
  • Employment in a stable company with an established position in the market.
  • Attractive salary based on your professional experience and skills.
  • Good working environment.
Important, please include in your CV the following passage: “I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”
”I also consent to processing of my personal data for the purposes of any future recruitment processes”

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ABB Sp. z o.o.

Dlaczego warto?

ABB jest globalnym liderem kształtującym przyszłość w dziedzinie cyfryzacji przemysłu. Każdego dnia pracownicy ABB na całym świecie pracują nad rozwiązaniem największych problemów współczesnych czasów, takich jak dostarczanie ekologicznej energii, zwiększanie wydajności i wprowadzanie strategii zrównoważonego rozwoju.