Junior Client Advisor with English & Dutch

Aon

Kraków

5 dni temu

Junior Client Advisor with English & Dutch
Overall Job Purpose

 

Our Customer Service Team provides telephone, email and web chat support to the employees of our clients. They can contact us with queries related to the HR procedures or their employment benefits and we support them as main point of contact by guiding them through the use of the online benefit platform.

 

Challenges waiting for you:
  • Provide high quality telephone and email support that meets the customers’ expectations
  • Deliver efficient troubleshooting and query resolution
  • Be a first line of contact for our clients
  • Collaborate with other departments to resolve stronger cases
  • Meet deadlines with a fast-paced environment
Requirements:
  • Very good knowledge of English and Dutch - C1 minimum
  • High motivation and strong customer focus
  • Excellent written and verbal communication skills
  • Enthusiastic approach to team work and ability to cooperate efficiently as part of our multi-lingual Contact Centre
  • Good working knowledge of MS Office tools and Outlook
  • Availability for full-time work from Monday till Friday
  • Spotless record and strong ethos
We offer:
  • FREE DENTAL CARE
    Health insurance that gives acces to 1700 medical centers across the country including free dental care
  • BRAND NEW OFFICE IN ZABŁOCIE
    Opened in 2018, supporting collaboration flexibility, wellbeing and activity based working
  • FLEXIBLE BENEFITS PACKAGE
    Multispord cards, insurance, retail vouchers and more
  • TESTY FRESHLY GROUNDED COFFEE
    Black, Espresso, Cappuccino, Americano, Flat White...we have it all
  • UNIQUE WORKPLACE CULTURE
    No formal dress code or managers hidden behind closed doors
  • WORK LIFE BALANCE
    Flexible workings hours and an option to work from home allow you to adjust the work to your lifestyle!
  • INTERNAL CAREER OPPORTUNITIES
    Change or advance your career within Aon. Almost half of our senior specialist started in junior roles at Aon
  • DEVELOPMENT OPPORTUNITIES
    A wide range of internal and external courses available, including courses for 8 different languages
  • WELLBEING AWARENESS
    Benefits focused on your welfare, lots of social events and time set aside for charity

Poznaj

Aon

Aon


You may know Aon through our association with Manchester United. You may have seen us in the news. You may not know that we’re one of the world’s most successful professional services companies, helping the biggest names in business plan for every eventuality. From economic upheaval to political crises to natural disasters and plenty more besides, the world is full of surprises. Our job is to help our clients prepare for and manage those risks, through pensions; general insurance; insurance; reinsurance and risk management; investment consulting; health & benefits broking and consulting; captive solutions or human capital consulting.

Recruitment process

StepApplication
StepPhone Conversation
StepOnline Test
StepFace-to-face Interview