Job Description
Your future made with IBM
IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced professionals!
Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. You will have an opportunity to work from the IBM office and remotely from home. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.
SOM (Service Offering Manager) / SME (Subject Matter Expert) develops and maintains automated operations and delivery framework in a particular technology. IT is a role which brings together skills of Architect and DevOps. We are looking for talented Experts in Oracle Weblogic/Linux with potential for Architect to join our team of SMEs and help us develop tools to turn manual tasks into efficiently automated processes. This position may require working on-call support. SME will work with Architects, Developers and Operations' support teams to deliver the automated processes then used by our customers for self- provisioning of required middleware services. Our team is focusing on developing CI/CD (Continuous integration and Continuous delivery) solutions for our customers. With support for T&T and Steady State activities.
Typical activities:
- Develop Customers Business needs in Oracle Weblogic
- Develop Weblogic for automatic Rollouts
- Test and implementation of new Versions or Hotfixes released by the vendor
- Prepare Weblogic environment for User Acceptance Test (UAT)
- Maintain the Customer environment where Weblogic is implemented
- Maintain existing documents like System or User Manual and creating new if needed
- Create change and installation plan inside Service Manager (IBM SmartCloud Control Desk)
- Interact with vendor Support team for problem solving, application improvements, Identify problems, propose alternatives and provide support to negotiate solutions with all involved parties
- Debug complex errors which can't be handled from second Level
- Analyze requirements, documents and agrees with business and/or customer IT department
- Efficiently manage of operational activities within unexpected/stressful situations
- Perform researches of new solutions
- Support in decisions making process related to operational activities, taking into consideration pro and counterarguments
- Identify opportunities to improve activity, processes and regulations
- Performs all described requirements in complex daily environment on a competitive level, with accuracy, quality and per schedule
- Awareness regarding Information Security
- Solid communication, negotiation and interaction skills, decision taker, good presentation skills
- Bringing together: customer’s needs with technical possibilities
- Willing to work on “call duty”
Requirements:
- English (both written and spoken),
- Deep knowledge of Weblogic,
- Skilled in Java EE related technologies such as: JMS/MQ/JDBC
- Network (OSI layer),
- Operating System (kernel behavior) knowledge,
- Linux scripting (bash/jacl/jython/perl/python scripting)
- basic skills in PowerShell.
Nice to have:
- E2E service implementation in complex environment,
- IBM SmartCloud Control Desk basic knowledge,
- Configuration management tools (puppet, chef, ansible)
- RES scripting experience,
- DevOps tools: Jenkins, git
Additional benefits:
- Internal and external trainings and certifications
- Upskilling programs, wide possibilities of skills’ development
- Multisport card
- Private medical package (Medicover) and insurance package
- Cinema, ski and mountain trips for IBMers
- Holiday camps for children
- Discounts for IBMers (for wide range of services/products)
- Social Fund benefits