Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
- Fluent English and Polish skills (in speaking & writing)
- Experience in monitoring the correct timelines (SLA) and ticket flow
- Strong analytical, problem-solving and people management skills
- Strong organizational skills with ability to prioritize effectively
- Knowledge connected to laptops and PC servers
- Assume responsibility of escalated issues and manage to reach a successful conclusion
- Act as the communication link between team members and Management, breaking down the company’s mission
- Engage teams informing them of lead measures and Key Performance Indicators (KPIs) and the importance of achievement
- Proactively manage areas of responsibility, delivery of services to internal and external customers with all agreements andstandards of service
- Organise and delegate the employees’ workload as well as monitoring, supervising and guiding
- Continuous contribution to fulfilling the department goals and improvement of processes and procedures
- Fluent English and Polish skills (in speaking & writing)
- Experience in monitoring the correct timelines (SLA) and ticket flow
- Strong analytical, problem-solving and people management skills
- Strong organizational skills with ability to prioritize effectively
- Knowledge connected to laptops and PC servers
- Assume responsibility of escalated issues and manage to reach a successful conclusion
- Act as the communication link between team members and Management, breaking down the company’s mission
- Engage teams informing them of lead measures and Key Performance Indicators (KPIs) and the importance of achievement
- Proactively manage areas of responsibility, delivery of services to internal and external customers with all agreements andstandards of service
- Organise and delegate the employees’ workload as well as monitoring, supervising and guiding
- Continuous contribution to fulfilling the department goals and improvement of processes and procedures
- Buddy program
- Company events
- Food allowance
- Health insurance
- Internal career development
- Life insurance
- Sport allowances
- Buddy program
- Company events
- Food allowance
- Health insurance
- Internal career development
- Life insurance
- Sport allowances
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
-
Step
Pre-selection of candidates
-
Step
Phone interview
-
Step
Face to face / Skype interview
-
Step
Decision and offer
Testimonials
-
-
Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
-
Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.